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Store Policies

All of my products are Handmade, being so I put time and love into making them for you whilst using quality materials. Therefore I really appreciate your feedback. If for some reason you aren’t happy with a product you have purchased from Cornflakes Creations please contact me personally.

All prices listed are in Australian Dollars and PayPal is accepted.

Postage is via Australia Post and delivery times will be in accordance with Australia Post. I require 1-2 days to hand make your item but I will advise you once your item has been handed over to Australia Post. If you require Australia Post Express Post or Registered Post please email me prior to ordering so I can advise you of the extra postage cost for this.

My Refund and Returns policy is as per Australian Consumer Law Policy. Please see the attached link for details. https://www.accc.gov.au/system/files/Refunds%20and%20returns%20poster%20A4.pdf
This states that as a Seller I am not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item has a major problem. This is when the item: has a problem that would have stopped someone from buying the item if they had known about it, is unsafe, is significantly different from the sample or description, doesn’t do what we said it would, or what you asked for and can’t be easily fixed. Alternatively, you can choose to keep the item and we will compensate you for any drop in value. If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement. Please keep your proof of purchase—e.g. your receipt. Return postage will be at the Buyer’s cost and I must be contacted via email prior to an item being returned.