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Store Policies

By purchasing from Elariel Daydreams you are agreeing to these terms and conditions. Please read them carefully before proceeding with your purchase.

All payments are to be made through Paypal. Once i have received your payment i will contact you via email to confirm your address. Once i have received your confirmation your item will be posted within 1-2 business days. Your item will be sent via Australia post with standard postage - no tracking number provided. If you require a tracking number or express post please contact me before you purchase your item so i can arrange this for you. You should receive your item within 1 week of being posted, sometimes there can be delays with postage to rural areas but this is due to Australia post! Please allow extra delivery time in peak seasons such as Christmas etc.

If you receive your item and decide its not right for you i will happily refund it for you provided it is unworn and returned in its original condition, please contact me within 7 days of receiving your order if this is the case. I will refund the purchase price minus postage. Buyer is to pay for return postage.

All efforts are made to ensure your item is packaged carefully and with appropriate materials to ensure a smooth journey to you.
If the item arrives to you and it has been damaged in transit, please contact me immediately so i can arrange a new one to be sent to you or a refund.

All items have been made by me, they are all thoroughly checked for any faults before they leave my care.
It is the nature of the items i make to all be different, no 2 are exactly the same. The differences are what make each piece one of a kind. I do my best to show all angles of the item in the photos, so you can see clearly what you will be getting.