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Store Policies

Postage on items is through Australia Post. It will be 1-3 business days from when the payment is RECIEVED before your items are posted. All items will be posted with a tracking number that will will pass onto you.
If there are any issues in posting your items I will let you know.

If there are any issues with the product that you have purchased please let me know and I will endeavour to ensure that it is resolved.

Please be aware that oce the item is with Australia Post, Just Sew Jess is no longer responsible for the item. I will continue to check on the progress on the parcel through the mail and if I see that it is not making the expected progress or has not been delivered in a reasonable time I will contact Australia Post and you as the buyer.