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Store Policies

Thankyou for visiting Bkproducts.

Payments can be made via
Paypal
Bank deposit: ( Please let me know if you would like to make a bank transfer )
Payment is required at time of purchase

Delivery times
Orders can take up to 2 weeks to make before they are ready to post.
If you would like to have an order completed faster please contact me to see if this is possible.

Personalized orders:
I will work with you to create a personalised sign or other item.
For the carved items a proof design will be sent to you and can be changed until your happy with the design.
Once you are happy with this design and payment has been made i will start making your item.

Returns
Exchange cannot be made for change of mind, but if your item does not meet your expectation please get in contact so that i can resolve the issue.
Buyers are responsible for return shipping costs.

Condition of returns
Returns / refunds cannot be made for custom / personalised items.
( Please check the proof design that is sent to you. Spelling, fonts, sizes etc )

Feedback:
Please leave me Feedback.
I love hearing your thoughts on your item, and knowing that it has arrived to you safely.

Thanks for visiting Bkproducts.