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Store Policies

Payments: payments can be made through paypal or bank deposit contact me through escapadesinplay@gmail.com for other payment arraignments

Postage: Is flat rate Australia wide at $9.95. Free local pick up from 6031 WA enter code 'Local' at checkout. International buyers please contact escapadesinplay@gmail.com and I will quote international shipping for you.

Refund: No refunds for change of mind. Any damaged products can be returned and refunds will be issued on a case by case basis. Exchanges only for damaged products.

Customs products: Large custom mats will be a 6-8 week turn around from finalisation of design, not purchase date. the $150 is a deposit, with the finale agreed upon amount due on completion of product, but before shipping. Mats with the option to add personalised message to the bottom may have a 1-2 week delay in postage to account for this. Thank you for understanding.

Please note that some of these playscapes contain small parts and there for they are recommended for children over three (3) years old and parental supervision is advised. I have done my best to ensure that anything that has been sewn on has been done so securley and would not sell anything I wasn't happy for my own son to play with. If you would like a mat without buttons sew on please contact escapadesinplay@gmail.com