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Store Policies

Shipping and Processing

Standard shipping within Australia $8.95 flat rate
Express shipping within Australia $11.95 flat rate

Please contact Chlobelle Collective via email if you'd like a quote for international postage.

Please allow up to 3 business days for your order to be processed, packaged and posted. Please be mindful that by choosing express post it doesn’t speed up processing time frames, it just speeds up the time it takes for the parcel to reach you once posted.

Shipping times are dependent on Australian Post and we take no responsibility for these shipping times and for any parcel that may be lost or damaged by Australia Post.

Please ensure that the postage information that is provided to us is correct during check out, the address supplied will be the address used when shipping your parcel. Should this address be incorrect and the parcel is returned to us, we will need to charge an additional postage cost to re-send to the correct address.

Refunds and Exchanges
Due to issues surrounding hygiene, there will be no refunds or exchanges given on the purchase of your new earrings so please choose carefully. If you encounter any problems with your order please contact us via email.

Caring for your new purchase
Please store your earrings in a dry, clean environment and avoid contact with cosmetics, perfume, hairsprays and water. All fabric button earrings are sprayed with a water resistant shield, however, they are still not recommended to get wet as this can alter the fabric and cause discolouration.

Should your silk tassels become kinked or frayed we recommend to lightly dampen the tassels with water and blow dry straight (using lowest setting). To keep tassel in premium condition earrings should be stored upright (preferably on a stand) and let gravity do its thing.