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Store Policies

PAYMENT
I accept payments through Paypal and Stripe. Direct Deposit is available for Australian customers.

POSTAGE
All prints and smaller items will be shipped by Australia Post.

Mounted/framed art will be shipped via courier or Australia Post, whichever is more affordable.

Orders should arrive within 7 business days from the date of shipment.

Shipment typically occurs 1-3 business days from the time of ordering.

For International customers, postage will be calculated and invoiced separately.

PACKAGING
Items will be well packaged to avoid damage. Please open your package with care.

Works on Paper
Will be shipped flat between sturdy board and placed within a protective plastic envelope.

Mounted/Framed Works
Will be professionally packaged in cardboard, with all corners protected.

REFUNDS AND EXCHANGES
I want you to be 100% happy with your purchase. Should you decide to return it, please contact me within 7 days of receiving it. You, the buyer, are responsible for the return postage costs. On receipt of the undamaged artwork, I will issue a refund for the purchase price of the item.

ADDITIONAL POLICIES AND FAQ'S
All artwork is copyright © Giovanna Scott. I retain the full copyright over all artwork that I produce. Please contact me for reproduction and licencing enquiries. Colours may vary slightly to that of the original artwork due to monitor, scanner and camera calibration settings. Every effort has been made to ensure as close to true colour as possible.