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Store Policies

PAYMENT

I accept payment via PayPal (you don't need a PayPal account to pay this way).

I'd appreciate payment within 3 days of purchase or your order may be cancelled - please contact me if there are any issues! Things happen.

Unless otherwise stated, orders will be shipped within 3-5 business days of receipt of payment.

All Prices are GST inclusive

SHIPPING

Orders are shipped via Australia Post in a Domestic Leter Envelope with Tracking or Parcel Post


Shipping times will vary depending on where you are located, but in general please allow up to 5 business days for delivery within Australia.


All items will arrive at your door, wrapped expertly.

REFUNDS AND EXCHANGES

I want you to be completely happy with your purchase and take pride in the quality of my work. I can provide an exchange or refund if the item is returned in original, unused and saleable condition. Please note I may not be able to exchange or refund if the item does not meet these conditions. All returns must be made at the expense of the sender.

Face Masks are non returnable.

If there is a fault with a sewn item (for example, it shrank in washing when you followed the care instructions), then I will refund or exchange the item - note: I pre-wash my fabric, so this shouldn't occur.

Please contact me within 7 days of receiving your order if you need to return or exchange an item, and remember to include your name in the email.