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Store Policies

Processing times for all items: 1-3 business days

- I accept cancellations, just contact me within 2 hours of purchase.
- Custom or personalised orders cannot be exchanged or returned.

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I currently ship to Australia, New Zealand, Canada, United States, and the United Kingdom.

Estimated shipping times:

Australia: 1-8 business days
New Zealand: 7-14 business days
United States: 6-14 business days
Canada: 10-14 business days

I cannot guarantee these shipping estimates but I have done my best to provide you with accurate information.

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PRODUCT COLOURS:

While every effort is made to ensure products between computer screens and in print are accurate, colours may vary slightly due to your monitor settings and printer calibrations. I cannot guarantee your item will have the exact colours you see on your screen.

I cannot guarantee handmade cards will have the exact colours you see on your screen, due to your monitor settings and varying availability of supplies.

BUYER RESPONSIBILITIES:

Please ensure you have submitted the correct shipping address with your order, as your order will be shipped to that address. If you do enter the wrong address, or if you need to change your shipping address after placing an order, please contact me within 2 hours so that this can be amended.

I am not responsible for items that are lost or damaged in transit. If your order arrives damaged, please message me and we can make arrangements for a replacement. I do not offer refunds on items that arrive later than the shipping estimates.

COPYRIGHT:

All artwork, images and illustrations are subject to copyright and remain the property of Lisa B Design. You CANNOT replicate, copy or use the work in any way without written consent from Lisa Bradbury. This includes any social media content and content on the Lisa B Design website. Purchase of products does NOT include any rights to copy or redistribute the artwork in part or in whole.

All designs © Lisa Bradbury