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Store Policies

All orders will be shipped in 1-3 business days, items are handmade to order.
If you require a rush delivery, please be in touch via the Contact Us form.

FREE SHIPPING
~ Complimentary standard shipping is included on all orders.
~ Not trackable. Australia Post letter service.
~ 3-6 business day transit time within Australia.
~ 10+ business days international deliveries.

TRACKED SHIPPING
~ $5 set rate
~ Trackable. Australia Post parcel service.
~ 2-4 business day transit time within Australia.
~ 8-12 business days international deliveries.

EXPRESS DELIVERIES
~ $10 set rate
~ Trackable. Australia Post Express network service.
~ 1-2 business day transit time within Australia.
~ 4-6 business day international deliveries.


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Due to Health Regulations, we do not accept returns for exchange/refund for earrings.

WE GLADLY ACCEPT RETURNS/CANCELLATIONS
~ Just contact us within: 7 days of delivery
~ Ship items back to me within: 14 days of delivery
~ Request a cancellation prior to your order being shipped.

CHANGE OF MIND PURCHASES
~ Return shipping is your responsibility and for your cost. It is advisable to return with tracking.
~ We will provide a full refund if the item is sent back undamaged.

REPLACEMENTS FOR DAMAGED GOODS
~ We are happy to send a full replacement at our expense for all items that are damaged in transit or within 2 days of arrival.

CUSTOM ORDERS
~ Due to the personal nature of these items, custom pieces cannot be returned for refund/exchanges.