I was in awe of the quality and the speedy, polite and warm dealings I had with Sandy. She even included my granddaughters name on the little koala for me. My only problem was that I was sent the incorrect dress pattern. I ordered the indigenous pattern and received the kangaroo. Because this was a Christmas present I did not have time to exchange. As beautiful as the pink koala is my granddaughter is indigenous so that pattern would have been very personlised.
