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Store Policies

Hi there! Thank you for visiting my store!
I accept both paypal and bank transfer (if you would prefer to pay directly into my account, please email me at buttonandlou@hotmail.com and I will send you my account details).

All items will be posted within 2-3 days upon receipt of payment. I will keep you informed at every stage of the delivery process. Please ensure your address details are correct as I will not be held responsible for lost or returned goods. Please allow 5-10 business days for delivery in Australia. If you live outside Australia/ require international shipping please contact me via email to arrange postage.

Button and Lou is happy to accept returned faulty items, provided that I am notified within 7 days of delivery and the item must be returned in its original condition. Regrettably, I cannot refund for change of mind.

All items are carefully gift wrapped before shipping.