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Store Policies

We don't accept returns, exchanges or cancellations, but please contact me if you have any problems with your order.

All sales are considered final. If there is a problem with something you've purchased, please contact me right away and we will try to work something out.

While I don't offer refunds on lost items, and it can be difficult to replace as my items are one of a kind originals, we can usually find a suitable replacement if you contact us.

Our postage and shipping price also includes the cost for packaging supplies.

The time I need to prepare an order for shipping varies. While as a general rule I try to have your order out within 3 business days. If I anticipate a longer processing time than that I will generally email you to let you know.

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs or Australia Post.