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Store Policies

Refunds with a smile

If for any reason you are unhappy with your purchase, please email me and I will be more than happy to help you out or organise a refund for you. Excludes custom orders such as name labels.

* Returns must be in original packaging and unused.
* A full refund can be given (excluding all postage) once your items have arrived back to us.

Information on our decals:

Wall Decals:
Our wall decals are made with highl quality Vinyl that is designed to leave no sticky residue on your walls. They are easy to apply and remove, and will stick to most surfaces.

Please note that decals will not stick to:
* Freshly painted walls. Please allow at least 3 weeks after painting to apply your decals.
* Any textured surface such as textured paint or laminate.
* Teflon paint or paint that is stain resistant

For best results:
* Wash surface a few hours before (Warm soapy water works fine) to remove any dirt, dust and grime. Wipe with a micro fibre cloth in one direction to remove any dust.
* There is a test sticker included for you to try out your surface before applying. I include a big enough sticker for you to cut up to try on different surfaces.
* Follow all my application and care instructions which are included in your package.

Name Lables:
Our name labels and kitchen labels are made with permanent adhesive vinyl unless specified.
They will stick beautifully to your cup, drink bottle, food canisters etc. if you follow our easy to apply instructions and hand wash only guidelines.

Please note they they will not stick to any rough or textured surfaces.

All our decals come with a test sticker for you to test your surface before applying your decal.