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Store Policies

Thank you for shopping with us!

Feel free to email me at any time regarding products, postage, payment or any other questions you might have: EarlyChildhoodResources17@gmail.com

Postage & Handling within Australia
I love to help you save money on postage where I can, so if you are looking to purchase multiple items please contact me so I can work out the best deal.

If you live local to the Ballarat area and would like to pick up your items, please enter coupon code LOCAL at the checkout to remove the postage costs.

I use Australia Post pre-paid satchels with tracking number, so prices are as follows.
0-500gm $8.55
500gm-1kg $11.55
1kg-3kg $14.55
3kg-5kg $17.65
- International post will be calculated.
- Registered post with signature option available upon request (extra cost will incur for this service)

Items will be posted to you within 1-2 business days from receipt of payment (except for special/custom orders, please allow up to week for these to be created then posted)

All purchased items will be packed with utmost care for shipping - No responsibility is taken for damages occurred during postage / freight.

*Please ensure your address is correct and up to date


PAYMENT

We currently accept PayPal and Direct Deposit
Payments must received in full and cleared before shipping.


REFUNDS AND EXCHANGES

NO refunds - store credit may be available upon discussion.
Any queries must be made within 7 working days of receiving the goods..
Items cannot be exchanged.