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Store Policies

- Payment -

I accept PayPal only.

- Shipping Information -

I ship within one to three business days.

According to Australia Post, delivery speed depends upon whether you are in the same state or territory of Australia as I am (I am located in the Brisbane metro area). I personally LIVE for mail days :) so I aim to post your purchases ASAP! My shipping time is 1-3 business days.

I ship using the Australia Post Parcel Post Service or Express Post Service, depending on what you choose when you select your shipping option. Copy & paste this link for Australia Post's information on delivery speed within Australia: www.auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverage

I am to keep shipping costs as low as possible. An additional item is 20 (Australian) cents, and email tracking is included.

- Care Instructions -

The Sweet Shop uses surgical steel and hypoallergenic earring posts and fittings, free of lead and nickel.

To protect your item, please avoid make up, hair spray, cosmetics, perfumes and moisturisers coming into contact with your jewellery. These may damage the acrylic or plastic components of your item.

Do not let your item get wet, store it carefully, and avoid dropping your item – the acrylic or plastic may become scratched, damaged or broken. Mirrored and transparent acrylic needs extra care!

- Exchanges -

For hygiene reasons, I cannot offer an exchange.

- Refunds -

Refunds and replacements are offered as per the Australian Competition and Consumer Commission. These are offered when my items have a problem that a) would have stopped someone from buying it if they’d known about it, b) they are unsafe or c) they are significantly different from the sample or description.