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Store Policies

PERSONALISING YOUR PURCHASE
*You have the option to change the words on each grain of rice in your order.
*There is no extra charge on your order to have grain/s of rice with a personal message.
*Leave your preferred words in the message box at checkout relating to that particular item you would like personalised
eg: rice grain 1 Jeremy
rice grain 2 Hannah
*Preferably up to 11 letters on each grain of rice. This includes- spaces, commas,dot etc.
*Conatct me if you do require more letters than 11 on a grain of rice or if you would like to add an extra grain/s of rice to item info@wordsonrice.com
*Double check your spelling
Magnifying oil is used in rice vial with rice.
*Before I send your purchase, I will email you a picture of your item for approval, once I have received a confirmation email from you that you are happy with your order and I have received payment, I will post it out to you.
I will then send you a confirmation email that your item has been sent with a tracking number for you.

POSTAGE
*FREE POSTAGE - EXPRESS POST in Australia.
*Please ensure the current postal address is supplied in your order
*I can not take any responsibility for lost mail or delays due to incorrect postal address given to me
*Each item purchased will be individually wrapped in bubble wrap
*All items will be posted within 3 business days of receiving payment, if it’s a large quantity of words on rice items, then items will be shipped out on a confirmed date made with customer.
*I will not accept responsibility for lost or damaged mail

INTERNATIONAL BUYERS
*FREE POSTAGE
* I do post worldwide
* I can not accept any responsibility for any import duties or taxes
*Please research your country's customs laws before purchasing
*Refund can not be offered for any delays due to customs clearance or delivery delays due to postal provider

REFUND
*I do not refund for change of mind, please select carefully
*Should you have any concerns with your purchase, please contact me via email info@wordsonrice.com within 3 days of receiving your item.
*Should you need more information before your purchase please email me info@wordsonrice.com
*Please note normal wear and tear or breakage is not included in refund policy

PAYMENT METHOD
*PayPal only
*All prices are in $AUD

AFTER PURCHASE CARE
*words on rice fashion jewellery is not recommended to be worn in water

DISCLAIMER
*Please remember all small objects may pose a potential choking hazard. So care must be taken.


HOW I PRICE MY ITEMS
My items are price by my time, quality and quantities of products that go with the rice vial, and how many grains of rice are used.

Magnifying oil is used in the rice vial with a rubber stopper before cap is placed and glued.
The grains of rice do move around in vial.

THANK YOU
Sara-Marie