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Store Policies

-Shipping
All orders will be shipped within 1-3 business days upon receiving payment (excluding custom orders)
Shipping is via regular Australia Post
Please ensure the address is correct as I do not accept responsibility for an item being lost in transit

-Payment
Payment is to be made using PayPal
Payment should be made within 48 hours of purchasing or the order may be cancelled

-Exchanges & Refunds
An item may be returned & refunded under the following conditions:
-The item is unused in original condition
-The item is in its original packaging
-Return request is made within 7 days of delivery
-Return postage is paid for by the buyer
-Refunds will only be given on receipt of the returned item

-Additional Policies and Information
Please note that all items are handmade by me and may include slight imperfections which make them unique.
I do my best to photograph the items in natural light, but there may also be slight colour variations depending on the device you use to view the item.
I do accept custom orders, so if you see something you like, but would like it in a different colour etc. please feel free to ask and I'll do my best.
If you have any questions at all please feel free to contact me through my store or at lucypuddle@yahoo.com.au