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Store Policies

Thank You for stumbling across Noogal Creations! Handmade and inspired by feathers since 2007.

Payment
Noogal Creations accepts Paypal on Checkout.
Bank deposit can also be arranged.

Shipping
Orders are shipped Monday to Friday. Noogal Creations strives to send your inspiration the day after purchase. You will be contacted when your order is dispatched. Orders outside of Australia take 7-10 working days to arrive. Please keep this in mind when ordering. If you need your inspiration express posted please let me know.

Refunds and Exchanges
If you are unhappy with your purchase please contact me. Please send images if the item has been damaged in transit and a refund of the item value will be given less postage. Noogal Creations guarantees the quality of the item as per the product descriptions provided.

Additional Policies and FAQs
Creations range in price depending on the materials used in the process of creation.

All materials are stated in the product descriptions. Some are located in store at The Collective Store in Wynnum, QLD. We will contact you if an item has sold in store.

If you have an idea in mind please contact me for a custom creation. Just let me know of the colours you are after, style and materials preferred. For custom orders an image will be sent for approval once purchased before the inspiration is sent to you.

I am located on the Gold Coast in Australia. I ship internationally and interstate to customers in Australia.

All products are made with cruelty free feathers.