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Store Policies

SHIPPING & DELIVERY

With our Flat Fee postage of $2.95 Australia wide you can buy as many $10 Pendants as you like and still only pay the one postage fee.

Our pendants are all "made to order". Your purchase will be posted within 2-5 days from ordering. We post using Australia Post “Priority” delivery with an estimated delivery time of 3 -7 days from posting.

Orders will be shipped to your PayPal address. If you wish us to ship to a different address,
please contact us after you have ordered.

TRACKING IS NOT INCLUDED WITH YOUR ORDER

If you have not received your parcel within 7 days please contact us. Please note however that we don't consider a parcel 'lost' in the post until it has been a full 30 days from the date of shipping.

We take care with our packaging but if for any reason your item arrives damaged, please contact us immediately.

EASY RETURNS

We offer a full refund for return policy. If you need to return your purchase for any reason, please contact us.
Please note we cannot accept responsibility for postage and handling charges on returns.

ADDITIONAL INFORMATION

We don't recommend you wear your pendant swimming or showering. To clean wipe with a soft cloth.
We use only quality materials that are all nickel and lead free
All handmade on the Sunshine Coast, Queensland.