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Store Policies

We accept Paypal

Please note custom orders can take
2-4 weeks.

We suggest registered post (at extra cost), as we do not accept responsibility for parcels that may go missing in the mail, but on saying this our free standard postage does come with a tracking number 🤗

Winifred and Wülfe is based in Brisbane and delivery time frames are as per the Australia Post website.

Please make sure that your address is correct before placing your order.

Please select carefully as we do not accept returns due to change of mind.
If you have any concerns with your product please contact us immediately.
We are happy to replace or refund any faulty item but the return postage will be at the buyers expense.

All Winifred and Wülfe items are handmade with care. Macrame products can be lightly combed with a fine tooth comb to keep them looking good. It's best to keep them not in direct sunlight and away from water.

All sewn items are either hand or machine sewn and normal machine wash is recommended, it is best to place item into a lingerie bag in washing machine and place on delicates/gentle hand wash cycle.

🌿All our products are unique and rustic and may differ slightly from the picture provided due to picture quality,colour and being handmade with new and upcycled materials

Follow us for all our latest news
Instagram: @winifredandwulfe