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Store Policies

We accept Paypal

Please note custom orders can take
2-4 weeks.

POSTAGE AND DELIVERY
We suggest registered post (at extra cost), as we do not accept responsibility for parcels which go missing in the mail.
Winifred and Wülfe is based in Brisbane and delivery time frames are as per the Australia Post website.

Please make sure that your address is correct before placing your order.

REFUNDS AND EXCHANGE
Please select carefully as we do not accept returns due to change of mind.
If you have any concerns with your product please contact us immediately.
We are happy to replace or refund any faulty item but the return postage will be at the buyers expense.

HANDMADE CARE
All Winifred and Wülfe items are handmade with care.
All sewn clothing items are either hand or machine sewn and normal machine wash is recommended, it is best to place item into a lingerie bag in washing machine and place on delicates/gentle hand wash cycle.

🌿All our products are unique and rustic and may differ slightly from the picture provided due to picture quality,colour and being handmade with new and upcycled materials

Follow us for all our latest news
Instagram: @winifredandwulfe