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Store Policies

All orders are custom made, so may take up to 14 days to complete, but in most cases are created much faster than this.

Please keep an eye on your listed email address as I sometimes need further information on orders and unfortunately do not always get a response, which delays your order. If you don't respond after 2 attempts at contact (approx. 5 days), I will refund your payment and cancel your order.

If customers require a design proof, this will be sent before any printing/cutting commences and it is the customer's responsibility to double check all details are correct. The Sprinkle Studio will not take responsibility for any errors found after a design proof is accepted. (Please note; I do not send design proofs for Vinyl Name label orders unless I require more information from you, so pleasure ensure all names are spelt correctly in your notes to seller)
Colours can vary depending on different monitor/screen settings.

Application instructions are included with all Vinyl label/decal orders. Please take your time when applying your labels. I am not responsible for any errors while applying your labels. Once applied, please do not use for 24-48 hours to allow the adhesive to cure. Following this, please hand wash only using a soft cloth or sponge. High quality outdoor grade vinyl is used for all our labels, and applies easily to most smooth surfaces (glass, plastic, wood, metal)

We accept exchanges or refunds within 7 days of receiving an item ONLY if the item is not as described.
No refunds will be accepted for errors on personalised items where a design proof has been approved by the customer.
The customer will incur the postage cost to return items.