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Store Policies

I've hopefully set up my shop so you, the customer, know exactly what you are getting, how your getting it and the cost. Don't hesitate in contacting me if you have any questions.

MADE TO ORDER
Items are made to order so please allow 1-3 weeks making time. I will contact you as soon as your mijentto piece is in the mail.

PAYMENT
I accept PayPal and Credit cards through PayPal

Paypal is a secure way of paying, for you and me. You do not need a PayPal account in order to purchase, you can even pay with your credit card through the PayPal website.

Direct Deposit
Once you have made your order you will receive an invoice with mijentto banking details for a direct deposit. When I have received your deposit I will make your order.

POSTAGE
Parcels are sent using Australia Post and include tracking

Postage times (approx) :
5-8 days within Australia or 2-3 days Express Post within Australia
7-14 days International

I will do everything I can to ensure you receive your parcel but please note that mijentto is not responsible for items lost by Australia Post.

REFUNDS
I would like you to be completely satisfied with your made to order purchase. Returns are available on a case-by-case basis. If you are unsatisfied with your item, please let me within 7 days of receiving your order. I will do my best to resolve any concerns.

Please check sizing carefully before purchase as returns will not be accepted if you did not compare your measurements with that of the garment. Send me an email if you need more detailed info about measurements of the garment you are interested in.

In cases I do accept a return or exchange, you should return the item in the exact same condition in which it was sent, unmarked, unworn with all tags intact and within 14 days from the day you received it.

You are responsible for the cost of sending back your items. On receiving your returns I will refund you the cost of your purchase.

mijentto
PO Box 36910
Winnellie NT 0821
Australia