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Store Policies

Payment
Paypal or credit card payment is preferred. If you wish to pay by another methods please convo me to discuss. Please make payment within 48 hours of purchase. Please check your madeit address, I will use that as a shipping address or leave the address you want the item to be shipped to 'messages to the seller' when purchasing.

Shipping
Your squishy goodies will be shipped within 1 - 2 working days of receipt of payment.
Not currently offering international postage.

Refunds and Exchanges
I want you to be truly happy with your purchase. If for any reason you are unhappy with your purchase, please email me within 3 days of receipt of your item to discuss.

Please return the item postmarked within 7 days. Items must be in their original condition (unused, in damaged and not washed). Items with visible signs of use, damage or washing will not be refunded.

You will receive a refund (less postage) directly to your PayPal account.
Contact me at kjanke at tpg dot com dot au if you have any queries.

Additional Information
I do try my best to make each squishy perfect, but this perfection may include imperfections which are part of the yarn and sometimes due to joining of the yarn.