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Store Policies

PAYMENT:
Payment method is by PayPal or direct bank deposit (for Australia only. Please email me for account details).
Payment should be made within 48 hours of purchase or order will be cancelled.

SHIPPING:
Shipping is by Australian Post with tracking. Order will be shipped within 48 business hours of receiving confirmed payment.

International orders accepted, please contact me first to get postage..

REFUND AND RETURNS:
Your satisfaction is our priority and we hope that you love our products. If you are not satisfied with your purchase, please contact me within 7 days of receiving the item. I will do my best to rectify the issue and will discuss with you an exchange or refund process minus shipping charges. Shipping charges are non-refundable.

If the mistake is committed by us, we will replace the item free of charge or refund the whole payment (including shipping).


NOTE:
Please note that all the soaps being sold are made in small batches and handmade. Handmade soaps are not perfect that is why the soap you receive may look different from the photograph. Although soaps are made from the same recipe, there may be variations in color, weight, size and appearance of the soap.

Ingredients that are mild to one person can be allergenic to another so please check the listed ingredients before purchasing. It is best to do a patch test before using any skin care products.


** If you have any query, please don’t hesitate to contact us.