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Store Policies

Items

1. Metal allergy
Daikokubashira's items' metal parts are NOT Anti-allergic parts. If you have metal allergy, PLEASE contact me first.
For some earrings, I have plastic findings which might work well for people who have metal allergy. And I can change from metal findings to plastic findings for free. But some of earnings will have bit different look. So if you like, I can send a photo before you get it so please ask me before you purchase.
For other items, please send me a message first. We might be able to find out good solution.
If you have any other questions, please contact me via message :)

2. Custom and personalised orders
Some Daikokubashira's items are able to change parts or size. So if you want to change an item's parts or change item's size, just let me know via message. I will check stock or items and I will let you know what I can do :)

3. Detail and photo of items
I am careful about colour of actual items and items on the photo are as same as possible and try to be clear about details of the item. But sometimes the colour of the item will be bit different because of the device which you and I are using or lighting when I took photo. And detail might not be clear for you.
So if you get or have questions, requests or like to know about my handmade items more, please message me anytime.

4. Gift wrapping and packaging
To keep free shipping and to make secure package (by using plastic container or bubble wrap), sorry but I can not make gift wrapping. I add some wrapping ideas at Facebook & Pinterest, please check them :)


Payment
I only accept payment through PayPal for security reasons.
Please pay through the PayPal link which is in the ordering page, as a last step of ordering.
If no payment will be made within 24 hours, your order will be cancelled.

Postage / Shipping
1. Free shipping :)
2. Sorry but no tracking number. (Regular large letter + Priority label)
3. The package will be Plastic container or Bubble wrap (both strong for being wet and
impact) sealed inside of Big envelope.
4. I normally post items within 1 ~ 4 days after I get order (after paid) from you.
5. Normally it will take about 3 ~ 7 days to arrive. But it is depend on shipping location and seasons (like Xmas, Mothers day or other busy posting season, it can take up to about 2 weeks). So please mind delivery time might be much longer than expected.


Refund and Exchange
If you get any trouble or issue about items which you purchased, please contact me first. I will do my best to make you happy with the item which you have purchased from my store.
I don't exchange items or issue refunds if you change your mind.
Sorry but I CAN NOT have responsible for refund for lost items through shipping. I hope that will not happen but if your ordered item will be lost during shipping, please contact me to work out a fair solution (other than refund) for both of you and I.
BUT PLEASE remember that the "delivery time" is ONLY estimate time, so it might take much longer than it should be.