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Store Policies

I accept payment through PayPal or direct payment.

An itemised invoice can be emailed to you in request which can be printed if needed at your end.

With most of my orders being custom made and/or personalised items, I am unable to exchange them unless:
- the item is damaged during shipping
- there is an error in the personalisation (highly unlikely as details are carefully checked and double checked)

Please note, all shipping costs will be paid by the buyer.

I use regular Australia Post within Australia and International Airmail Post. (Please ask for shipping costs if you prefer or need Express shipping)
I have tried to accurately quote shipping costs based on weight/size and I will happily refund the difference should your shipping be overestimated.

Your item will be bubble wrapped (and them some! just to be safe) I also use corrugated cardboard for packaging. But please contact me as soon as it arrives should something unforseen go wrong.