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Store Policies

Updated: 15/04/2021

**Postage**

My posting days are on Monday and Friday. Starting from $9.15 or Express $12.15

Your package will come to you giftwrapped nicely and bubble wrapped for extra protection! An email via madeit will be sent through along with a tracking number to let you know when your parcel is on the way to you :)

**Guest Accounts: please make sure a current email is listed in the message section with your order so you can be contacted if needed.

**Custom Orders**

If you would like a specialty design made for you, please pop me a msg via the message tab to discuss ideas & options.

**Refunds and Exchanges**

Please feel free to ask questions before you purchase to avoid any misunderstandings or misconceptions about the item/s you are interested in. Contact via email prior to return of any item/s is essential.

Buyer to pay return postage of item/s.

All returned goods are to be sent back in good condition and in the original packaging.

Exchanges or refunds will only be issued if the item is faulty and returned within 14 days of delivery.

AFTERPAY: (payment chosen) If you have had change of mind and have used Afterpay as your payment choice, you will be refunded the difference after the transaction fee has been taken. Even with change of mind/cancelling an order Afterpay will automatically charge my business a FEE (6% + 30c) for this service to be available to my customers and they DO NOT refund this fee back to me. SO please be aware customers who have chosen afterpay as the payment type will wear the fee if a change of mind/cancellation is requested.