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Store Policies

_____ON CHRISTMAS HOLIDAYS_____
Closed from the 14th of December and re-opening the 4th of January.
Any orders purchased in this time will be mailed on or after the 4th of January (all turn around times are from the 4th not including the holiday break)
If you have an issue with this or an inquiry please message me!

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Shipping
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Items are shipped from Camden, NSW Australia. Please allow up to 2 weeks for your item to be made and posted.

Items posted within Australia are mailed via regular post, please allow 3-7 days for delivery depending on location. Express post is available as an add on, we advise this to be taken advantage of when you need your item promptly.

International: Items are posted via air mail using the Australia Post service this can take up to 14 days. Please note items are not "trackable". If you would like a quote for registered and/or tracked international post please send me a message!

COMBINED post doesn't always add up well when going through the check out, I adore when you you love my work so much you want to buy more then one item so please message me so I can create a custom listing with the best postage price I can get!

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Policies!
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- If you don't like your item you are welcome to send it back for a refund (less postage), easy!

-I always endevour to post orders promptly and in packaging that prevents damage, but if you receive your order and there has been an error or damage please message me straight away with as much detail as you can so I can sort it out for you!

- We take no responsibility for items getting lost in the mail- please send me a message for a quote to have your parcel sent via registered post if you would like to reduce the risk of Australia post loosing the parcel

- Ode to Ally ask you do not use our images without credit so if you would like to pin an item on pinterest or the like (which we totally love when you do!) please include a link back to our item/store