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Store Policies

SHIPPING & DELIVERY
With all custom-made order your purchase will be posted within 5 - 7 days from payment received.
Some items may take a longer time to make and you will be advised accordingly.
Our preferred postal agency is Australia Post.
Orders will be shipped to your PayPal address. If you wish us to ship to a different address,
please contact us after you have ordered.

TRACKING IS NOT INCLUDED WITH YOUR ORDER
This is the preferred postal delivery and is available upon request.
Charges will vary. Please contact us for a quote.

*However there will be some items that will only be posted with tracking only.
Once any item has been posted, we have no means to control the delivery.
As such we are not responsible for any item lost in mail.

RETURNS
We don't accept returns, exchanges or cancellations
We offer a full refund for your purchase if your item has a manufacturing defect. We are not responsible
for damages caused while being delivered.
We cannot accept responsibility for postage and handling charges on returns.
​But please contact me if you have any problems with your order.