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Store Policies

Payment
Payment is accepted with PayPal. If you wish to pay by direct debit, please contact me and I will email you the bank details.
Your prompt payment is appreciated. Items will be shipped within 2 working days after payment is received.

Shipping
Digital products will be delivered via email as single attachment or in zip-file form to be downloaded in the convenience of your home. Once downloaded you can
- Print at home using good quality photo paper, paper or cardstock
- Print at a local copy shop
- Upload to an online printing service
When selecting paper for printing I recommend smooth white uncoated 250gms paper for best effect.

Shipping of physical products is via Australia Post, Standard Mail with Tracking, unless otherwise requested.
If paying by PayPal please be certain your email and address are correct to avoid confusion.
I am happy to send your purchase to a third party as a gift.

Packaging
Physical items will be packaged carefully, with lots of love and the environment in mind, but sturdy to ensure they arrive safely. I will email you once your purchase in on its way. Shipment will be to your PayPal address, unless you tell me otherwise. Please double check your details are correct when making your purchase.

Refunds and Exchange
I take great pride in my work and I want you to be happy with both my creations and your experience with azpictured.
Both digital and physical items leave me in perfect condition. If your item reaches you in any way damaged, please contact me straight away.
All descriptions and photos in item listings are as accurate as possible. Colour differences that are the result of difference in computer monitors are no reason for a refund.
If you are not completely satisfied for any other reason, please give me a chance to make it right. I take great pride in my work and I want you to love what I have sent to you.
Returns must be carefully wrapped and undamaged.
Refunds or exchanges will be made on a case-by-case basis only.
Shipping costs are non-refundable.

If you are unsure about your purchase or have any questions about my policies or listing specifications, please contact me before you place your order. I will be happy to clarify your queries.