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Store Policies

Payments are made via PayPal. All major credit cards are accepted via PayPal without having an account. If you require another method such as bank deposit, please contact me.

Shipping - Local Shipping
All orders are processed using Australia Post.
Postage within Australia is sent with standard post unless noted otherwise
If you wish to purchase multiple items please contact me for a combined shipping quote, and I'll be happy to assist.

.Your order will be shipped next business day after payment has been confirmed.

I will ship to the address listed on your Madeit account. Buyers are responsible for having an accurate address listed at all times. I do not issue refunds or reship items if an order is shipped to an incorrect address.

International
I can arrange international postage of my wallets and items overseas. Just email me first at vannauna1@bigpond.com requesting an international delivery quote before placing your order.
Shipping can be anywhere from 2 -4 weeks for international delivery;

Refunds and Exchanges
Your purchase will leave Lily'n'Pears in original handmade condition.. If you are unsatisfied in any way I will happily discuss exchanging the item or refunding the purchase price providing you contact me within 7 days of receiving the item.

If returning, the item must be in its original condition. If you would prefer a refund I will do so for the purchase price less shipping. It is the buyer’s responsibility for payment of return shipping costs.
I will organise a refund/exchange if you are not satisfied with the quality of the wallet. I do not offer refunds or exchanges for change of mind.