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Store Policies

I accept payment via Direct Deposit and Paypal. I prefer Direct Deposit so I would appreciate it very much if you could contact me before paying for item.

Once you have ordered from my store, your order will be posted once payment has cleared and should arrive 5-7 days.

I use Australia Post for all standard postage. If you would prefer Registered Post (at extra cost) please let me know before paying for the item. Please note that all postage costs are for postage within Australia.

Refund Policy - Evey care is taken to ensure you receive a quality handmade product. If there is a issue with your product, please contact me within 7 days of receiving your order. If contacted after this time then this refund policy is void.

Please note that these block have a deliberate hand made, imperfectly perfect appearance, there are wonky bits, brush strokes and the like. This is what makes them unique and special, and should not be considered faults.

If your order receives damage whilst in transit please submit photos of the damage to me within 7 days of receiving your order and I will be happy to replace it free of charge.

If you change your mind, I'm sorry but I do not offer a refund or exchange.

If you have any questions, please do not hesitate to contact me!