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Store Policies

Payment: I accept Paypal, credit cards and direct bank deposit (Australian buyers only), Items are not posted until payment has been received.

Please note that the buyer is responsible for any customs fees and duties that may be imposed. Please check your local customs office if you are unsure as to whether the items will incur import duties. I do not ship to the USA or Canada due to exclusions on my insurance policy.

Shipping:
All items will be posted with Australia Post and are well packed to ensure their safe transit. I use flat rate satchels for posting within Australia. Items are generally posted within 3 business days, I will contact you if there is an unexpected delay.

The cost given on postage (in particular International postage) and especially if there is more than one item purchased is an estimate. The postage cost on the dearer of the items applies if multiple items are purchased. If postage costs are lower than those estimated I will refund the difference. I am happy for you to contact me for an exact cost prior to purchasing your item(s).

If I have not indicated a postage price to you Country of residence please contact me and I will obtain an exact price on the postage prior you making a purchase.

If you wish to have your item registered or sent via express post I am happy to obtain the cost of upgraded shipping and advise you before you make your purchase.

Refund Policy:
I want my customers to be happy with every purchase. If for some reason, you have a problem with an item you have received please contact me and I will do everything I can to resolve your problem.

I will accept returns if after having contacted me the item is returned in good condition within 3 days of receipt. Please contact me prior to returning an item. Once I receive it and deem it is in good condition, I will issue a refund of the purchase price.