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Store Policies

Processing time
Current processing time is 5-7 business days.

Payment
PayPal is the preferred method of payment. Payment must be made in full and have cleared before any orders are posted.

Cancellation
I am happy to cancel and refund an order within 24 hours of purchase as long as it has not yet been shipped.

Shipping
Items will be shipped within Australia through Australia Post. I will advise you promptly when an item has been shipped.
Items are shipped internationally primarily using DHL eCommerce.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Refunds
I always welcome constructive feedback on the products since I want to ensure I provide excellent high quality products.
If you are not satisfied with your purchase for any reason, please contact me within 7 days of receiving your order to discuss a refund or exchange. If the item is returned in its original condition, the price of the item will be refunded. Postage charges will not be refunded.