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Store Policies

Payment
Payment is accepted via credit card through MadeIT or through PayPal.
You may also pay via direct deposit into my bank account (Australian residents only).
Products are shipped once payment is received.

Postage
Orders are sent to your MadeIT address, unless otherwise indicated.
Kate & Rose ships via Australia Post and shipping timings vary by State.
Soy candles and cake stands are packed with tissue paper and bubble wrap and packaged with care to ensure safe arrival.
If insurance is required then please indicate at checkout.

Refund
No refund or exchange for change of mind. However, if an item is faulty, damaged etc then you are eligible for a refund, replacement or repair. Please contact Kate & Rose on receipt of your item. The Item may need to be returned to Kate & Rose at the buyers expense. Please also note vintage items aren't new and may show signs of age and wear and tear. Thank you.