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Store Policies

Payment:
Please make payment within 24 hours of purchase. If you are unable to do so please make contact with me so we can come to an arrangement. If I don't hear from you within 3 days I will relist item.

Direct Deposit is accepted from Australian buyers.
Paypal is accepted from all buyers.

Postage:
I will send items within 2 days of purchase via regular Australia Post and keep postage as low as possible. I am happy to send express or registered post if you would prefer. Please note that Indi & Frey are unable to accept responsibility for loss or damage thru Australia Regular Post.
Items may take between 2-10 days within Australia and up to 3 weeks internationally.

Refund & Exchange:
I want you to love the piece as much as I do and aim to provide accurate images and descriptions. If for some reason you are not happy with your Indi & Frey design please contact me within 24 hours of receiving. I am happy to provide store credit for equal value of the item. Buyer is responsible to return item in the condition sent. A refund will be provided if the item is damaged or faulty.