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Store Policies

Welcome!
I am a stay at home mum with 2 beautiful children, who now have their own shops on madeit too! (Kayla's Kreations and Noah's Nick Nacks) We all love to create!!!

My work has been featured in a number of different national magazines as well as winning various design challenges both nationally and internationally.

Each item in this shop is handmade by me.
Want something different? Orders taken for custom made jewellery pieces or artworks.

You can also find us under:
www.naturesforge.com.au or
on Facebook , where you will find more of my designs and you can email me if you want any of those listed on madeit (http://www.facebook.com/naturesforge)

I work hard to come up with unique and professional looking products as such all designs are copyright 2010 and beyond to artistic designs - Flights of Fancy and Nature's Forge. While I do enjoy inspiring fellow designers, please do not copy my designs. There are some designs of mine that are available in various beading magazines which you are welcome to reproduce. Please contact me if you would like to know which magazines I am featured in.

Payment:
Please make payment within 3 days of purchase.
Items will be shipped after payment is received providing the Madeit and Paypal shipping addresses match.
When paying with PayPal, make sure you follow through on all the steps. Pressing the PayPal button on the Madeit checkout page will send you to the PayPal site where you login to finish paying for the order. If your having problems, email me for an invoice request.

Shipping:
All items will be shipped using Australia Post standard mail unless stated otherwise. If you require registered post or other options, please message me prior to making your purchase and I will happily give you a quote. All items will be carefully packaged but please let me know if you would also like insurance at time of purchase and i will add that to your postage amount.

The purchaser is responsible for any customs, duty or tax charged by your specific country. All international packages will be marked as merchandise, not gift. Purchases will only be shipped after payment has been finalised and will be posted to your Madeit address unless you leave me a message with an alternate address.

If your country is not listed in my shipping profile, please contact me and I will happily give you a postage quote.

Refunds and Exchanges:
I cannot refund on items lost or damaged in transit. If you are concerned about your item please request registered post or insurance.
If an item is faulty please contact me immediately so we can try and resolve the matter.

Additional Policies and FAQs:
Please note that the colours in photos may vary slightly from the actual item due to differences in computer monitors.
Please also note that items made with vintage components may show some wear, patina or other signs of aging. All items made with vintage components will state any signs of wear.
Items made with semi-precious gemstones may show slight differences between stones as these beads are sometimes hand carved.

Product tip:
Please make sure to take extra care of your handmade jewellery. Items should not be worn in the shower or when swimming. It is also advisable not to wear your handmade jewellery to bed, when playing sport or undertaking outdoor activities like hiking/bushwalking.