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Store Policies

Jewellery is handmade from high quality components, and is available to ship now. Receive new listing updates by becoming a follower at instagram @sashamaxstudio, or www.facebook.com/sashaandmax .
My beads are handmade - any irregularities are part of the handmade character of our pieces and contribute to their beauty. Items are beautifully gift boxed, with the exception of sale pieces.
All prices are in $AUD dollars. Sasha + Max accepts payment by Paypal. Note that you can use your credit card through Paypal without having to set up a Paypal account.. Sasha+ Max is not able to pay for any VAT or sales/customs taxes for your country. If you are a buyer located in Australia and wish to pay by direct deposit, simply select this option and we will email the bank details to you. Please note that items are shipped once payment receipt is confirmed by Sasha + Max's bank, and this can take a few days.
I mail to your Made it address unless you advise otherwise at time of checkout. I am happy to wrap and send gifts to third parties for you - email me to let me know and I can include a small gift tag message as well on your behalf.
All items are available now and will be shipped via Australia Post. I ship international items once a week at a minimum. Australian items are shipped within 24 hours of payment receipt. I don't insure our standard mail as I try to keep things affordable for all - contact me if you wish for insurance and I will send you a quote. Australian orders will be sent standard post (2-4 days). International orders will be sent Australia Post airmail (which can, on average, take 7 - 28 days). Christmas Australia Post handling times may be slower.
Refunds and returns
I value our customers and want you to be happy with your Sasha + Max piece. Regretfully I do not refund for change of mind, so please select carefully, or should you need further information before purchase just drop me an email and I'll respond asap. Should there be any concerns with the quality of your purchase, contact me.