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Store Policies

We hope you love our handmade products as much as we do!
All our products is uniquely made and we welcome custom orders, so if you have something special in mind, send us an email and we'll try to work our magic :)
Feel free to ask any questions about our products, we'll return your message as quickly as we can.
We accept all payments through Paypal and Direct Deposit - feel free to contact us if you have any questions regarding this
All postage will be through Australia Post.
We endeavour to send out all products within 3 working days of payment being received.
If an item is custom made, shipping made be longer, however this will be clearly outlined in the product information.
If you would like your postage upgraded for a faster delivery time, we will try to accomadate these requests, simply send us a message with your request and we'll let you know if it can be done.
If there is a delay in shipping we will notify you immediately.
We really hope that you love your purchase, however if for some reason you require a refund, please contact us within 5 working days and so that we can make arrangements for a refund or exchange.
Refunds will only be given within 30 days of purchase. Postage costs will not be refunded.If there is any damage to your product due to postage, contact us immediately and let us know that happened and we will organise for a replacement product. We want you to be completely satisfied with your purchase :)
If you would like a product in a different size or colour, message us and we will do everything we can to make your perfect product.Feel free to contact us for information on wholesale orders