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Store Policies

PAYMENT
Payment is accepted through PayPal.

SHIPPING
All shipping is with Australia Post and I will send to most countries.
The free shipping for additional items is valid up to a total order weight of 500 grams only.
If you prefer Registered or Express Post within Australia, please send me a message and I will advise the additional charge.
Your item will be shipped within 2 business days after payment is received, unless notified otherwise. You'll receive a convo/email from me when your package is on its way.

Packages from Australia to the US usually arrive in 7 to 14 days and up to 21 days to the rest of the world. If your package does not arrive within the expected time frame, please contact me and I will follow up with Australia Post. I can't however accept responsibility for any customs issues or refusals. If you have concerns regarding your country's customs laws, please investigate these before purchasing. If a package comes back to me from customs in the original condition, I will issue a refund.

REFUNDS and EXCHANGES
Your purchase will be packed very carefully to ensure it arrives safely. Should any item reach you in damaged condition, please let me know immediately. Also, if you're unhappy with your purchase in any way, please contact me, and I will work with you for a resolution. Refunds or exchanges are made on a case-by-case basis only and I am unable to accept returns on customised items. Returns should be in new and unused condition and carefully packaged, as I am unable to accept returns which have been damaged in transit. All initial and return shipping costs are non-refundable.