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Store Policies

Welcome to Pumpkin Pie Creations!
Payment is required within 3 days of purchasing item please via PayPal or direct deposit. If payment is not received within 3 days, the item shall be re-listed.

In the case of ready made items, your item will be posted on the next business day when receipt of payment is received. Made to order items take a little longer, but please check individual shipping times of the item your are purchasing.
If you are having any issues with PayPal, please do not hesitate to contact me and I will assist you in anyway that I can.

Shipping within Australia normally takes between 3-5 working days but can vary, particularly during the holiday season. I am more than happy to refund excess postage however please be aware that included in the shipping price is a small handling fee.

If you are unhappy with your order for any reason please contact me within 5 working days of receiving your package. I will do my very best to resolve the problem quickly. Refunds and exchanges are considered on a case-by-case basis.

If you have any other questions please do not hesitate to contact me and I will get back to you as soon as I can!

Thankyou for visiting my store!