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Store Policies

As our jewellery is hand made it is important to understand that no two pieces will ever be the same. Sometimes letters don't line up perfectly or completely straight. This should be considered part of its personal character, rather than a defect!
Turn around time is a usually 2 weeks, however if it's not a busy time of year, it will only take a couple of days, excluding postal time!
Refunds & Exchanges
Due to the custom work involved in each piece of hand stamped jewellery, returns or exchanges are not accepted. The only exception to this is if there is a mistake by me on the personalisation of the piece. Please contact me and I will replace the item as soon as possible.

Because all Original Bling Hand Stamped Jewellery pieces are made just for you, all sales are final and there are no refunds or exchanges. Please be sure to check and triple check all personal details provided. Refunds cannot be given for change of mind.

All personalised products are one of a kind. No two pendants will be identical in shape, size or texture and letters will not be perfectly aligned, spaced or shaded. Due to the handmade and hand cut nature of these pieces they may also have some small surface scratches as well. As each piece is hand stamped and not engraved with a machine, some slight indentation may come through from the lettering placement, also some scratching on the back due to this process, these are not considered flaws and I feel this adds to the character and uniqueness of our products.