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Store Policies


 

Thanks for taking a look at my store.

Pictured items are sold as is - you receive the pictured card. They are ready to post immediately, they are a small sampling of the range I make.

Payment:

Please arrange payment within 3 days of your purchase.

Paypal is my preferred payment option.
 

Shipping:

All ready-made items will be shipped from Melbourne in a padded bag to protect delicate embellishments. Shipped via regular Australia Post often on the same day, always within 2 days of payment clearing.  Let me know via a message if you would like PRIORITY Post for an extra 50c.

Most custom orders will be shipped within 5 days depending on the number of items purchased. Contact me if you have concerns about timing.

Refunds/Exchanges

I will take every care to ensure your cards arrive as pictured. Please be aware all monitors differ in representing colours and there might be a slight variation in what you are viewing. Most cards are sent in bubble or padded bags, some are sent in cardboard mailers. However, the dealings of Australia Post are not within my overseeing ability.   The cost of posting and handling on such small priced articles makes returns or exchanges somewhat impractical, but contact me if you are not 100% happy with your purchase or if the delivery system was not what we had hoped and we can try to work out a solution.  I can not offer an exchange/refund if you simply change your mind.

Please advise if you have not found what you were looking for.  I am happy to custom make where possible, adding an age or a name, for example, or switching an image or colour choice. (The only time I might make multiples of a design is if specifically commissioned to do so).