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Store Policies


Welcome Thank you so much for purchasing this item from Pink Pennants. I would appreciate it if payment could be made within 24 hours of the purchase of an item. If there is a problem with this timeline please feel free to contact me ASAP of the purchase to discuss.


Payment
PayPal is accepted for payment.Payment Policy I accept Paypal If payment is not received within 5 days of the sale and no communication has been attempted, the sale will be cancelled and the item(s) re-listed.


Shipping
Shipping Policy All items are posted through Australia regular mail within 24 hours after payment has been made. I use prepaid postage satchels and don't charge extra for packaging or handling. I'm happy to combine postage when the items are purchased at the same time.


Refunds and Exchanges
Refunds Policy Being a small business we can not take any responsibility for loss of shipped items, and we can not offer any refunds. The exception is : Refunds will only be given for faulty goods, within 7 days of you receiving the goods and only after you have made contact with me and discussed the fault. Return postage to be paid by you.


Additional Policies and FAQs
Additional Info If you see something you like, but would like another colour or theme combination, please contact me via madeit.com.au