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Store Policies

READY TO POST TOYS - will be posted within 3 days
MADE TO ORDER TOYS - 7 days turnaround

Preferred payment for items in this shop is Paypal however bank deposit will be accepted. Items will be shipped once payment has cleared.

Please ensure the correct delivery address is listed, if you would like your purchase sent to another address please message me with that address.

Every effort is made to ensure all items arrive to you safely, securely and in a timely manner using Australia Post and are securely packaged to arrive to you in the same state as they have left me.

Quoted postage costs cover actual postage costs only, if I have over-quoted on postage costs I will refund difference.

All items are securely wrapped and placed in a secure box or satchel.

Every effort is made to ensure all items arrive to you safely, securely and in a timely manner using Australia Post.

No liability is taken for the misplacement of the item through Australia Post once the item has been posted. A tracking id will be issued once posted and will be provided to the purchaser to keep track of their item.

Refund Policy
My customers satisfaction is very important to me so if you are not happy with any items purchased in my shop, please do not hesitate to contact me before leaving any negative feedback and I will do my very best to fix the problem.

Other Information
Please keep in mind all items including dolls in my shop are personally handmade in a smoke and pet free environment.

Dolls/Animals

All my dolls are filled with non allergenic fibrefill and are machine washable and come out looking just as good as when you have put them in (except now they will be clean :)). I wash my dolls on a delicate cycle of my washing machine.