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Store Policies

READY TO POST TOYS - will be posted within 3 days
MADE TO ORDER TOYS - 7 days turnaround

Item Information:
* Items are handmade in a smoke and pet free environment.
* As each item is personally handmade slight differences may occur from pictured item however every effort is made to ensure consistency in what is pictured to what you receive.
* Dolls are made with acrylic wool and filled with non allergenic fibrefill. These are all machine washable and come out looking just as good as when you have put them in (except now they will be clean :)). A delicate cycle is advised.
* All items are gift wrapped and if you would like a note added please let me know and I would be happy to include this (Free of Charge).
Finally:
* My customers' satisfaction is very important to me so if you are not happy with any items purchased in my shop, please do not hesitate to contact me and I will do my very best to fix the problem.

Payment and Postage:
* Preferred payment is Paypal however bank deposit will be accepted.
* Items will be shipped once payment has cleared.
* Express Postage incurs an extra $2.00 fee.
* Every effort is made to ensure all items arrive to you safely, securely and in a timely manner using Australia Post.
* A tracking id will be issued once posted and will be provided to you to keep track of your item.

Finally, if you have any further queries please do not hesitate to contact me. Thank you.