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Store Policies

I only accept payment through PayPal. This is a secure option and I will not have access to your credit card info. Please pay via the Paypal link as soon as you finish the madeit part of your order. It keeps things running so much more smoothly on this end when you do.Payment is expected within a day. If no payment is received, I will send you an invoice. If no payment or response is received within 3 days of initial purchase, using Credit card or PayPal, I will cancel the transaction and notify Admin.
All the shipments are sent through Australia Post. If you would like insurance on your purchase please contact me to discuss the rate.  I ship to the address given in your madeit purchase, as it is written by you at the time of sale. Please ensure it is correct. I am not responsible for items shipped to the wrong address. Almost everything I list is ready to ship, so unless it is a special order I will do all that I can to ship on the next business day after payment is received.  Shipping may take up to 3 weeks for overseas customers.
If you are unsatisfied with your purchase due to defects, please email me. Returns and exchanges will be cheerfully accepted... I want you to be satisfied.In case of returns- price of item(s)  ONLY will be refunded. And only AFTER I have the item back in my possession.If an item is damaged in the mail, please return it to me. I will replace your damaged item as soon as I possibly can. Since some of the items are one of a kind I regret I may not be able to replace it, but in some instances I may be able to replace it with something that closely resembles the damaged piece.If you are not completely satisfied, please notify me within 2 days of receipt of product. The item must be received by me in the exact condition when it was sold to qualify for a refund. All shipping and packing costs relating to the return will be absorbed by buyer. If item is received damaged due to shipping carrier, please make a claim with the post office.Your purchase will be sent the next business day. I am not responsible for customs delay.
All supplies come from a Smoke-Free environment.Any questions or comments, feel free to start a Conversation.