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Store Policies

Payment can be made via Paypal or Direct Deposit.
Items will be shipped next business day after receipt of payment.
Shipping is via Australia Post from Melbourne. I use postal satchels (except for greeting cards) as these are waterproof and tear proof. I am happy to combine shipping when multiple items are purchased. You may request your items to be shipped by express or registered post for an additional fee.
Pick up is also available.
By Annette is not liable for items lost in transit.
Refund and Exchange
Please choose carefully as I don't exchange or refund if you simply change your mind. I am happy to give a refund or exchange if an item is faulty, however this will exclude postage.