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Store Policies

PAYMENT
I accept payment via paypal only, which is a really simple and safe method with buyers protection.

SHIPPING AND POSTAGE

I will generally ship items within a few days of receiving an order, and contact you by email to confirm when I send it. Items will be flat packed where possible, and posted using standard Australia Post Mail. Australia Post should deliver most international orders within 5-7 days, whilst local mail should arrive within 1-2 days. No additional insurance is included in the postage fees.
Please note, to help limit the stresses on our precious environment, I recycle bubble wrap and mail packaging wherever possible.

RETURNS AND EXCHANGES
If, for some reason, you are not happy with your purchase, please contact me ASAP and I will try and resolve the issues with you. Returns will only be accepted if contacted within 7 days of purchase. Exchanges will be given once the item is returned however an additional postage fee for the new item will be required. Refunds, will be given once the items are returned, less the cost of shipping.

ADDITIONAL INFO AND PRODUCT CARE INSTRUCTIONS
Please note that the colours in photos may vary slightly from the actual item due to differences in computer monitors. Whilst all care is given to ensure each piece has been quality made, please make sure to take extra care of your handmade jewellery. Items should not be worn in the shower, spa or when swimming. It is also advisable not to wear your handmade jewellery to bed, when playing sport or undertaking outdoor activities. Treat your handmade jewellery with love and care and it will love you back! Should your jewellery become dirty, simply give it a wipe with a little water and a soft cloth. Do not rub with anything harsh or submerge in water.