1. Skip to navigation
  2. Skip to content
  3. Skip to sidebar
  • This item is no longer available. Please click here to view other items in my store.

This product is:

A Handmade item
Made in Australia
by Jigsaw Puzzles Australia Personalised Puzzles
* All Madeit sellers are based in Australia and goods are shipped from Australia.

Free custom text can be added!

Create a memory to puzzle over - give a unique and meaningful personalised puzzle gift for any occasion



With each order, you get:

FREE image review and editing – your image will be the best version it can be before it is made into a puzzle.

FREE image proof /approval sent to you (via email) for your approval.

FREE CUSTOM text added to the puzzle - such as ‘HAPPY BIRTHDAY’, ‘LOTS OF LOVE’, ‘WILL YOU MARRY ME?’
Text will be added to the front cover and the puzzle (our default setting). Please specify if you want the text on the puzzle only, as a hidden/surprise message. Text can also be on the front cover only.

We have a wide range of fonts to choose, and you may specify in advance the type of font you want!

FREE sturdy cardboard box or plastic container as puzzle packaging.

OPTIONAL pick up from our office in Warrenheip (Ballarat) VIC

How to order:

1. Please see the jigsaw puzzle sizing details and image information for reference (in product photos).
For more than one puzzle, we calculate postage (at most economic rate) for you. The total amount will be in our email to you. Click on ‘Add to cart’, ‘Checkout’ and make payment. You can add any preferred method of contact in the ‘Message to Seller’ box.

2. Email your high resolution JPEG or PDF file image (the LARGEST, uncropped file you have, up to 22MB in file size) to: contact.jigsawpuzzlesaus@gmail.com. Please note that images under the file size of 200KB are usually too low quality / resolution to print as puzzles. However, each image is assessed individually and we encourage any possible images to be sent to us for checking.

If the image is larger, you may share the image to us via Dropbox. PLEASE LABEL THE IMAGE WITH YOUR FULL NAME. We will also accept photos posted to us, where we scan them and then send them back to you with your puzzle. If you are planning on posting images to us, please email us first to let us know. We will give you our postal address (or you can locate it on our website at this link – http://www.jigsawpuzzlesaustralia.com.au/index.php/contacts). You may include any specific instructions in the email.

3. In your email, also provide us with:

* Your full name for the order
* The postal address – including any recipient name – as we can send your puzzle to someone else, as a gift from you.
* Your phone number (in case we need to contact you regarding your image or order status)

*Additional requests – for example leaving the front cover off the puzzle box, or having a different image on the puzzle box, or having custom text on only the puzzle and not the box.

4. Thank you!! We will be in contact as soon as we possibly can with your image advice and image proof. PLEASE NOTE: we assess each image individually and send you the puzzle image proof based on our assessment. If the image is not suitable for the puzzle you have ordered, we advise you and usually downsize to a smaller puzzle. In some cases, the image may not be suitable for a puzzle image of any size we can offer. We refund you the difference if the image requires downsizing. If the image is unsuitable you may email us another image for checking; or you can cancel the order in which case we refund you the amount paid as soon as we can.

If you need to change your address, email us the amended address as soon as possible after submitting your order.

Please note:
The puzzle box or container by default has the puzzle image on the front of the lid. The puzzle box or container is individually shrink-wrapped.

We post to any location within Australia, at a flat rate. We can also post internationally.
Our postal carrier is Australia Post. Express post is available.

Your puzzle will be sent to the address stipulated in your email, unless you have directly notified us of a change of address.
Turn-around time from payment is 3 days. Please allow 1-4 days for delivery, depending on location. Sometimes, there may be delays with post, if there are natural disasters or peak busy times. This is out of our control and we cannot be held responsible for these delays.

Points to remember:
• Is the image clear and sharp?
• Is the image file big enough to be the selected size puzzle you want?
• Have you included your name, address, phone number and any specific requests?
• For best results, send us the original unedited / uncropped version of the image. Image quality is reduced when the image is cropped, edited or shared with some apps.
• Is the photograph your own and copyright free?

Postage & Handling

Within Australia


Payment methods accepted

  • PayPal or Credit Card
  • Bank Deposit
    (Australia Only)

Payment Instructions

For the payment reference, please use the same full name as used for the puzzle order.